2022/08/03

Fortigate 免費的2個token刪除後無法加回..無法存取forti care

 Fortigate 本身就有含兩個token授權,可以指派其兩個帳號,做雙因子驗證使用。

在測試時,設備本身有簽維護,但版本很舊,在設定時發生一些狀況,後來就把它給刪了,想說應該可以重新加回來,上網找了一下,可以用全都是0的預設設號匯入就行了。

結果~不行,然後有一個按鈕是寫重新下載授權,按下去就跳出無法存取forti care,一整個搞不定。

明明就有維護,還不給我存取,最後就依廠商建議,系統太舊原廠不支援,升級到最新試試,就可以了。

After deleting the two free tokens on FortiGate, I couldn't add them back, and I couldn't access FortiCare.

FortiGate itself comes with two token licenses, allowing for the assignment of two accounts for two-factor authentication purposes.

During testing, the device had an existing maintenance agreement, but it was running on a very outdated version. While configuring it, some issues occurred, so I decided to delete it, thinking that I could add it back later. I searched online and found that I could import a default configuration with all zeros.

However, it didn't work. There was a button labeled "Re-download License," but when I clicked it, it showed an error message saying it couldn't access FortiCare. It was quite frustrating.

Despite having an active maintenance agreement, I was denied access. Finally, following the vendor's suggestion, I upgraded the system to the latest version, and that resolved the issue.

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