2022/08/09

Forti VPN連不上-- 'The server you want to connect to requests identification. Please choose a certificate and try again ( -5)'

 原本很舊的Forti防火牆升級後,有一些人的VPN就無法連線了,本來以為跟client端的vpn程式版本有關,因為公司內有4、5、6、7四種版本。

但後來發現這4個版本也都有不同的使用者可連上VPN,所以不是這個問題。

所以就用就錯誤訊息去查



後來是直接去IE的網際網路選項中,在進階設定裡把TLS1.1跟1.2打勾,就可以解決這個問題了。


Forti VPN cannot connect - 'The server you want to connect to requests identification. Please choose a certificate and try again (-5)'.
After upgrading an outdated Forti firewall, some people were unable to connect to the VPN. Initially, I thought it might be related to different versions of the VPN client software (versions 4, 5, 6, and 7) used within the company.
However, I later discovered that users with all four versions were able to connect to the VPN, so that wasn't the issue.
To troubleshoot, I investigated the error message further.
Eventually, I found that the solution was to go to the Internet Options in Internet Explorer and enable TLS 1.1 and 1.2 in the advanced settings. This resolved the problem.


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