卡巴斯基安全管理中心資料備份和還原程式 無法備份

 在升級卡巴斯基安全管理中心前，官方文件建議要用內建的資料備份和還原程式(Program Files (x86) Kaspersky Lab Kaspersky Security Center klbackup .exe)先做備份。

但在按下備份時，程式就會直接關閉，無法備份，沒任何訊息。

然後在事件檢視器裡，就找到一個相關的錯誤訊，原因是因為在執行備份時，會需要連上db，但目前登入的帳號是網域帳號，但當初安裝時是用本機帳號，所以會連不上db做備份，這時只要改用原本安裝的帳號來執行就可以備份了。

Before upgrading the Kaspersky Security Center, the official documentation recommends using the built-in data backup and restore program (Program Files (x86) Kaspersky Lab Kaspersky Security Center klbackup.exe) to perform a backup.

However, when pressing the backup button, the program immediately shuts down without any error message, making it impossible to create a backup.

Upon checking the Event Viewer, an error message related to the issue was found. The reason for this error is that during the backup process, a connection to the database (db) is required. However, the current logged-in account is a domain account, while the initial installation was performed using a local account. As a result, the backup process fails to establish a connection to the database. To resolve this issue, it is necessary to execute the backup using the original account used during installation.