Backup exec 2014 無法正常啟動

 環境:

windows 2012

backup exec 2014

異常狀況:

windows 2012 做完windows update，安裝完backup exec 2014，執行都會出現錯誤訊息，無法使用

Backup exec 啟動時跳出錯誤，必須直接關閉

問題事件名稱: CLR20r3 

問題簽章 01: BackupExec.exe 

問題簽章 02: 14.1.1786.0 

問題簽章 03: 5371d883 

問題簽章 04: mscorlib 

問題簽章 05: 4.8.4110.0 

問題簽章 06: 5de6dafa 

問題簽章 07: 113a

解決過程:

因為windows 系統在做更新時，裝了frameworks4.8，需要把它移除後，backup exec才能運作。

可參考官網說明

 https://www.veritas.com/support/en_US/article.100055701

卸载 .NET Framework 4.8 并重新启动服务器。此更新将在已安装的更新列表中显示为 KB4486105 （Windows 2012 R2）、KB4486081 （Windows 2012）、KB4486129 （Windows 2016）、KB4486153 （Windows 2019）。

Environment:

Windows Server 2012
Backup Exec 2014

Issue:

After installing Windows Updates on Windows Server 2012 and then installing Backup Exec 2014, Backup Exec fails to start and immediately crashes with an error message.

Error details:

• Problem Event Name: CLR20r3
• Application Name: BackupExec.exe
• Application Version: 14.1.1786.0
• Fault Module Name: mscorlib
• Fault Module Version: 4.8.4110.0

Backup Exec displays an error on startup and must be closed immediately.

Resolution:

The issue is caused by Windows Update installing .NET Framework 4.8, which is incompatible with Backup Exec 2014.

Removing .NET Framework 4.8 and rebooting the server allows Backup Exec to function normally again.

Reference:
https://www.veritas.com/support/en_US/article.100055701?utm_source=chatgpt.com

The .NET Framework 4.8 update may appear in Installed Updates as:

• KB4486105 (Windows 2012 R2)
• KB4486081 (Windows 2012)
• KB4486129 (Windows 2016)
• KB4486153 (Windows 2019)