kaspersky endpoint protection(KES) 造成chatgpt 無法回應答案

 去年在使用chatgpt時，可登入，但輸入問題後按下enter，都不會有任何回應。

後來把防毒kes關閉後，就正常了，那時因為版本比較舊，升級後就正常了。

但這幾天又發生了，雖然kes有出比較新的版本了，但跟現在的版本差異不太，所以就先問廠商。

廠商判斷應該是被憑證影響了，要把幾個chatgpt相關的網址加到信任網域內，就可以正常chatgpt的回覆就可以正常顯示。

在政策裡面的一般設定-->網路設定-->受信任網域 裡面，把下列幾個網址加進去即可。

chat.openai.com

auth0.openai.com

cdn.openai.com

cdn.auth0.com

tcr9i.chat.openai.com

cdn.oaistatic.com

events.statsigapi.net

Last year, when I used ChatGPT, I was able to log in, but after entering a question and pressing Enter, there was no response.

I later turned off the antivirus software Kes, and it worked normally. At the time, the version was older, so upgrading it fixed the problem.

However, the issue has occurred again in the past few days. Although Kes has a newer version, it is not much different from the current version. So, I contacted the support vendor.

The vendor determined that the issue was caused by a certificate. Adding the following URLs to the trusted domain will allow ChatGPT responses to be displayed normally.

chat.openai.com
auth0.openai.com
cdn.openai.com
cdn.auth0.com
tcr9i.chat.openai.com
cdn.oaistatic.com
events.statsigapi.net