您的電腦遺失api-ms-win-crt-runtime-l1-1-0-dll

 有些電腦在執行某些程式時，時會出現"您的電腦遺失api-ms-win-crt-runtime-l1-1-0-dll"，以致程式打不開。

重裝程式也沒用，因為這個.dll檔是其他程式提供的，就是微軟的c++可轉發套件。

去下載後重新安裝c++可轉發套件，就可解決此問題。

Your computer is missing api-ms-win-crt-runtime-l1-1-0.dll.

On certain computers, when running certain programs, an error message may appear stating "Your computer is missing api-ms-win-crt-runtime-l1-1-0.dll," causing the program to fail to launch.

Reinstalling the program does not resolve the issue because this .dll file is provided by another program, namely Microsoft's C++ redistributable package.

To resolve this problem, you need to download and reinstall the C++ redistributable package. This will ensure that the missing api-ms-win-crt-runtime-l1-1-0.dll file is properly installed on your computer.

OUTLOOK很舊的信變亂碼 比較新的信正常

因為換新電腦，所以把舊電腦的PST檔一起移到新電腦上。

但 在查詢一些信件時發現一個怪事，大概在2013年以前的信件，全變成亂碼。之後的信件，卻都正常。

在舊電腦上是完成正常的，所以就在找另外兩台電腦來測試，測試後發現，同一個PST檔，在某些電腦上都有這個問題，在另一些電腦卻沒事，跟OUTLOOK或WINDOWS的版本都沒直接關係。

最後才發現，原來是OUTLOOK裡面的編碼設定造成的。

編碼如果改成BIG5，就沒有亂碼的問題，調成UTF8就有。

但還是跟使用者說，因為都是很舊的信才有影響，平常還是建議用UTF8，有需要查舊資料，才用BIG5。

Old emails in Outlook are displayed as garbled characters, while newer emails appear normal. 

Due to a computer upgrade, the PST file from the old computer was transferred to the new computer. However, upon checking some emails, a strange issue was discovered. Emails dated before approximately 2013 appeared as garbled characters, while those after that period appeared correctly.

The emails displayed correctly on the old computer, so additional testing was conducted on two other computers. It was found that the same PST file exhibited this issue on certain computers but not on others, regardless of the version of Outlook or Windows being used. Eventually, it was discovered that the encoding settings within Outlook were causing the problem.

Changing the encoding to BIG5 resolved the issue and prevented the garbled characters. However, it is still recommended to use UTF8 encoding for general use, as it is more widely supported. The BIG5 encoding should be used only when accessing old data that is affected by this issue.

OUTLOOK無法直接開啟PPT附件 另存也不行

 有一台電腦的OUTLOOK在收到PPT的附件時，都無法直接開啟附件，另存後，開啟也會跳錯誤，無法正常操作。

但同一封信在其他電腦上的OUTLOOK都可以正常開啟，所以PPT檔案是沒問題的，那就是個別電腦的問題了。

後來是去POWERPOINT的設定，把受保護的檢視取消就解決了。

On a particular computer, Outlook was unable to directly open PowerPoint attachments. Even after saving them and attempting to open, an error would occur, preventing normal operation.

However, the same email with the PowerPoint attachment could be opened without issues on other computers using Outlook. Therefore, the problem seemed to be specific to that individual computer.

Eventually, the issue was resolved by adjusting the settings in PowerPoint and disabling the protected view.

重灌win10找不到硬碟

 今天把win10 iso做成安裝usb，重灌的時後，居然在過程中，找不到任何硬碟，換了不同的win10版本也是，這台筆電是這兩年出的，怎麼會這樣。

後來上網查了一下，居然是少了某個驅動，要去下載下來丟到隨身碟裡，重灌時要載入這驅動才看得到硬碟，方法就參考下列網址吧。

https://www.asus.com/tw/support/FAQ/1044458/

when creating a Windows 10 installation USB from an ISO file and attempting to reinstall the operating system, no hard drives were detected during the process. Even after trying different versions of Windows 10, the issue persisted. This laptop was released within the past two years, so it was unexpected.

After conducting an online search, it was discovered that a specific driver was missing. It was necessary to download the driver and save it to a USB drive. During the reinstallation process, the driver needed to be loaded in order to detect the hard drives. For detailed instructions, please refer to the following website:

https://www.asus.com/tw/support/FAQ/1044458/

遠端桌面連線 查詢來源IP

 如果發現電腦有被遠端桌面連線，想了解來源的IP，可以到事件檢視器去看，路徑是 

Event Viewer > Applications and Services Logs > Microsoft > Windows > TerminalServices-LocalSessionManager > Operational

可以搜尋這三個ID的事件內容:

Event ID 21 : 工作階段登入成功

Event ID 24 : 工作階段已中斷連線

Event ID 25 : 工作階段重新連線成功

也可以用指令的方式來查詢，速度比較快:

netstat -n | find ":3389" | find "ESTABLISHED"

To inquire about the source IP of a remote desktop connection, you can navigate to the Event Viewer. If you suspect that your computer has been accessed via a remote desktop connection and you wish to determine the source IP, you can follow these steps:

1. Open the Event Viewer.

2. Navigate to Applications and Services Logs > Microsoft > Windows > TerminalServices-LocalSessionManager > Operational.

3. Search for events with the following three IDs:

   • Event ID 21: Successful session login.
   • Event ID 24: Disconnected session.
   • Event ID 25: Reconnected session.

Alternatively, you can use the following command to perform a faster query:

netstat -n | find ":3389" | find "ESTABLISHED"

outlook 主旨無法排序 "無法依據這個欄位排序"

 有使用者反應在outlook收件匣中，無法依主旨排序信件，會出現"無法依據這個欄位排序"的錯誤訊息。

其他欄位排序卻都沒問題，一開始用這個錯誤訊息去找出來的解法，都沒什麼用，也沒在細查，因為電腦有其他比較麻煩的問題，所以這個就先不管。

等電腦其他outlook問題解決時，這問題還是有，又在看了一下，突然發現，上面欄位不是"主旨"，而是"工作主旨"，所以就點開欄位設定，順便看了一下其他outlook，正常的話，都是顯示主旨這個欄位。

使用者不知怎麼弄的，變成工作主旨，這個欄位本來就是無法排序的，只要把它改回主旨就行了。

Users reported that they were unable to sort their emails in Outlook's inbox by subject, and encountered an error message saying "Cannot sort by this column."

Sorting by other columns worked without any issues. Initially, the suggested solutions found using this error message were ineffective, and further investigation was not conducted due to other pressing computer issues.

However, even after resolving the other Outlook problems on the computer, this sorting issue persisted. Upon closer examination, it was discovered that the column header was not "Subject" but rather "Subject (Work)." The column settings were opened, and a comparison with other Outlook instances revealed that the normal display should be "Subject."

It was unclear how the user had changed it to "Subject (Work)," but this column was inherently unsortable. Simply changing it back to "Subject" resolved the issue.

MS Project 2016 無法登入"很抱歉 發生暫時性的伺服器問題"

 在使用租用一年的MS Project2016版時，要先去office365下載安裝程式，安裝完後執行程式時，需要做登入，登入有授權使用的帳號，才能使用Project上的功能。

但按下登入時，無法正常出現登入的視窗提供輸入，反而是顯示"很抱歉 發生暫時性的伺服器問題"。

一開始以為是OS的問題，但試了其他台的WIN7 OR WIN10，都OK。

後來又想是不是本機office版本的問題，但在其他台office2010沒問題，在使用者上的2007或2010都不行。

最後發現使用者電腦只裝到IE9，試著升到IE11，Project的登入視窗就正常了，搞死人了。

"Unable to log in to MS Project 2016" Sorry, there was a temporary server issue.

When using the one-year subscription of MS Project 2016, you need to first download the installation program from Office 365. After installation, when you run the program, you are required to log in with an authorized account in order to access the features of Project.

However, when you click on the login button, the login window doesn't appear as expected and instead shows the message "Sorry, there was a temporary server issue."

Initially, it was thought to be an issue with the operating system (OS), but after trying on other computers running Windows 7 or Windows 10, it worked fine.

Later, it was considered that it might be an issue with the local version of Office, but on other computers with Office 2010, there were no problems. However, when using versions 2007 or 2010 on the user's computer, the issue persisted.

Finally, it was discovered that the user's computer had only Internet Explorer 9 installed. After upgrading to Internet Explorer 11, the login window for Project started functioning properly. 

solidworks 無法開啟 stp 一直顯示"程序進行中"

 最近有幾台新買的WIN10，上面的Solidworks在開啟STP檔時，圖都不會正常顯示，右下角就一直顯示"程序進行中"。

公司還有其他WIN10都沒事，就只有最近買的三台都有這個問題。

網路上有查到一個方式就是要指定範本，才能開啟STP檔。

一開始有用，但後來重開機後，範本設定都還在，但問題又出現了，STP開啟又是沒反應。

後來發現，原來是檔案的路徑跟檔名， 都不能有中文，就可以正常開啟了。

But~其他的WIN10一樣沒這個問題啊，所以主因應該不是中文路徑檔名的問題。

然後繼續查，果然主因跟WIN10本身有關，就是要把下列這個設定位置，對"台灣地區"解除安裝，重開機，就OK了。

WIN7連不到網路芳鄰(共用資料夾)

 有一台win7電腦連不到區網內任何一個共用資料夾，錯誤訊息都是無法存取 \\xxxx，錯誤代碼0x80070035。

有查到一些解法，有的說是windows更新的問題，有的說要調本機安全性原則，但通通沒用。

然後看了一下網卡的內容發現，裡面的東西好像有點少，比對一下其他正常的win7發現少了一個"Client for Microsoft Network"，直接選擇安裝，然後就可以加回去，連到其他的共用資料夾了。

A Windows 7 computer was unable to connect to any shared folders on the local network, displaying an error message stating "Cannot access \xxxx" with error code 0x80070035.

Several solutions were found during research, including suggestions related to Windows updates or adjusting local security policies, but none of them proved effective.

Upon inspecting the network card settings, it was noticed that some components were missing compared to other functioning Windows 7 computers. Specifically, the "Client for Microsoft Networks" was absent. Selecting the option to install it directly resolved the issue, allowing the computer to connect to other shared folders once again.

outlook2010另存附件錯誤 ： 無法儲存附件。無法建立檔案

OUTLOOK2010另外/開啟附件時，會跳錯誤，無法正常存檔或開啟，產生下列的錯誤畫面。

原因是在OUTLOOK的設定中有指定一個暫存檔的路徑，這個路徑有問題，就會造成讀取附件異常，所以就要執行regedit，修正機碼

在 HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\

裡面有一個 OutlookSecureTempFolder參數，把它的值改到任一一個使用者能存取的完整資料夾路徑，當做暫存資料夾就行了。

When attempting to open or save attachments in Outlook 2010, an error occurs, preventing normal operations. The following error message is displayed:

The cause of this issue lies in the Outlook settings, where a specific path for a temporary file is specified. If there is a problem with this path, it can lead to abnormal behavior when accessing attachments. To resolve this, you need to make changes to the registry using regedit.

Navigate to the following key: HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\Security\

Within this key, locate the parameter "OutlookSecureTempFolder" and modify its value to a complete folder path that can be accessed by the user. This new folder path will serve as the temporary folder for storing attachments.

舊筆電 連不到新WIFI 無線網路

 最近聽到一些使用者反應家裡的無線AP換了以後，筆電就抓不到wifi了，但家中其他設備都還連的到。

抓不到是連ssid都沒看到，所以也無法連線，但公司或手機的WIFI連線又正常，蠻怪的。

因為不是單一個案，所以開始覺得是不是新的wifi協定不支援比較舊的無線網卡

沒想到真是如此，可以參 考這一篇，主要是新的ap已經開始用802.11ax的協定了，但比較舊的網卡不支援，也沒有什麼向下相容的機制，就必須做驅動的更新才行，intel有直接提供更新的驅動可以使用。

https://www.intel.com.tw/content/www/tw/zh/support/articles/000054799/wireless.html

Recently, some users have reported that after replacing their wireless access point (AP) at home, their laptops are no longer able to detect the Wi-Fi network. However, other devices in their homes can still connect without any issues.

The laptops cannot even see the Wi-Fi network's SSID, making it impossible to establish a connection. Strangely, Wi-Fi connections at their workplaces or on their smartphones work fine, which adds to the confusion.

As this issue is not isolated to a single case, it raises the suspicion that the newer Wi-Fi protocol may not be compatible with older wireless network cards.

Indeed, this turns out to be the case. You can refer to the article provided for more information. The main issue is that the new AP is using the 802.11ax protocol, which is not supported by older network cards. Unfortunately, there is no backward compatibility mechanism in place. The solution is to update the drivers, and Intel provides updated drivers for this purpose.

You can find further details and instructions in the following article:

https://www.intel.com.tw/content/www/tw/zh/support/articles/000054799/wireless.html

顯示器驅動程式 igfx 停止回應，並已順利恢復。

 某款ACER的筆電都有這個通病，電腦用到一半就會跳"顯示器驅動程式 igfx 停止回應，並已順利恢復。"的錯誤，目前解法就是

開始 -> 執行 -> regedit
進入 HKLM\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

Windows 32 位元

新增 [DWORD (32 位元)] 值。
名稱：TdrDelay
值：8

Windows 64 位元

新增 [DWORD (64 位元)] 值。
名稱：TdrDelay
值：8

A specific issue commonly found in certain models of ACER laptops is the error message "Display driver igfx stopped responding and has successfully recovered" that occurs when using the computer. Currently, the workaround for this issue is as follows:

Click on the Start menu, then go to Run.

Type "regedit" and press Enter to open the Registry Editor.

Navigate to the following path: HKLM\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

For Windows 32-bit:

4. Create a new DWORD (32-bit) value.

Name: TdrDelay

Value: 8

For Windows 64-bit:

4. Create a new DWORD (64-bit) value.

Name: TdrDelay

Value: 8

By adding this registry value, you can adjust the TDR (Timeout Detection and Recovery) delay to a higher value, allowing more time for the graphics driver to respond before the error is triggered. This adjustment may help prevent the display driver from stopping and recovering frequently.

WIN10在執行OUTLOOK會跳錯誤"沒有相關的電子郵件程式可以執行要求的動作。請安裝電子........建立關聯"

 新的WIN10在裝好OFFICE後，執行OUTLOOK時，都會跳出"沒有相關的電子郵件程式可以執行要求的動作。請安裝電子郵件程式，若已安裝，則請在預設程式控制台中建立關聯。"

OUTLOOK使用都正常，但就是三不五時會跳出那個訊息很煩人，已經去控制台的預設程式設定OUTLOOK是電子郵件的預設程式也沒用，最後就是到新增移除程式中，對OFFICE執行修復就好。

When running Outlook on a new installation of Windows 10 after installing Office, you may encounter an error message stating, "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel."

While Outlook functions properly, this error message intermittently appears, causing annoyance. Even after setting Outlook as the default email program in the Default Programs control panel, the issue persists. In such cases, performing a repair of the Office installation through the "Add or Remove Programs" feature can resolve the problem.

電腦螢幕出現 "顯示器驅動程式 igfx 停止回應，並已順利恢復"

 有些電腦有時後都會突然跳出 "顯示器驅動程式 igfx 停止回應，並已順利恢復。"的錯誤，螢幕就會突然變黑，然後又正常，有點煩人。

可以先更新顯示的驅動，如果沒用的話，就去改個機碼

在 HKLM\SYSTEM\CurrentControlSet\Control\GraphicsDrivers

如果是32位元的電腦，就新增 [DWORD (32 位元)] 。

名稱：TdrDelay ，值：8

如果是 Windows 64 位元，就新增 [DWORD (64 位元)] 。

名稱：TdrDelay，值也是設8

設定完將電腦重新開機以使變更生效。

Anydesk 連線 鍵盤錯亂 視窗亂跳

 用Anydesk連到其他台電腦後，一開始都蠻正常的，但有時後用到一半會突然按某些鍵時，會突然跳出其他程式的視窗，很奇怪，困擾蠻久的，把Anydesk重開又好了。

所以判斷不是鍵盤的問題，後來有查到，原來是有時後Anydesk不知為啥會讓鍵盤上的windows鍵被咬住，所以當你按了A這個鍵，系統其實會收到windows + A，變成一個組合鍵，然後就會開啟或跳到某些程式。

解決方法其實不用重開Anydesk，只要先按一下windows鍵，就好了，這個組合鍵的設定就會被解開了。 

AnyDesk connection: Keyboard malfunction and random window jumps.

After connecting to another computer using AnyDesk, everything seems to work fine initially. However, sometimes, in the middle of using it, when I press certain keys, a window of another program suddenly pops up. It's quite strange and has been bothering me for a while. Restarting AnyDesk resolves the issue.

So, I ruled out the keyboard as the problem. Later, I found out that sometimes AnyDesk somehow causes the Windows key on the keyboard to get stuck. So, when you press a key like "A," the system actually receives "Windows + A," which becomes a combination key and opens or switches to certain programs.

The solution doesn't require restarting AnyDesk. You just need to press the Windows key once, and the combination key setting will be released.

OUTLOOK2010 在列印郵件時，裡面的圖檔不會顯示 印不出來

 有台新電腦的outlook2010，如果郵件的內文有圖在裡面，需要列印時，預覽列印就會發現只有文字，但圖片的地方是空白的。

不管哪封信都一樣，把Office移掉重裝也沒用，網路上也沒查到什麼有空的資訊。

最後是重新建立一個Outlook的顯示設定檔後，才恢復正常，很特別的一個問題。

In Outlook 2010, if the email contains images and you encounter issues where the images do not appear or print when previewing the print layout, it can be a peculiar problem. Here's a suggested solution:

Close Outlook 2010 completely.

Open the Control Panel on your computer.

Search for "Mail" or "Mail (32-bit)" and click on it to open the Mail Setup dialog box.

In the Mail Setup dialog box, click on the "Show Profiles" button.

Select your Outlook profile from the list and click on the "Remove" button.

Note: This will remove your existing Outlook profile, so ensure you have a backup of your email data if necessary.

Once the profile is removed, close the Mail Setup dialog box and reopen Outlook.

Outlook will prompt you to create a new profile. Follow the on-screen instructions to set up a new profile.

Once the new profile is created, test printing an email with images to see if the issue is resolved.

By creating a new Outlook profile, you are essentially starting with a fresh configuration, which can help resolve any settings-related issues that may be causing the problem with images not appearing or printing correctly in Outlook 2010.

outlook快速開啟多個pst檔

 outlook如果要開啟pst檔，有點麻煩，因為一次只能開啟一個，但偏偏有的user有超多pst檔，所以在換電腦的時後非常麻煩。

網路上有人有分享用powershell去一次把所有pst做掛載，是可行的，但偏偏就是遇到有一台電腦執行時會失敗，所以就想找找有沒有其他方式。

沒想到還真的有，就是用vba去執行，方法如下:

在outlook的畫面中，按下"alt + f11"，然後就會開啟一個vba的編輯畫面，然後將下列的程式碼碼上，記得在第二個的地方，要把路徑改成你的pst檔案的資料夾路徑，然後執行，就成功了。

Sub BatchOpenMultiplePSTFiles()

Call LoopFolders("E:\")

MsgBox "Open Successfully!", vbExclamation + vbOKOnly, "Open Outlook Data File"

End Sub

Sub LoopFolders(strPath As String)

Dim objFileSystem As Object

Dim objFolder As Object

Dim objFile As Object

Dim objPSTFile As Object

Set objFileSystem = CreateObject("Scripting.FileSystemObject")

Set objFolder = objFileSystem.GetFolder(strPath)

For Each objFile In objFolder.Files

strFileExtension = objFileSystem.GetExtensionName(objFile)

If LCase(strFileExtension) = "pst" Then

Set objPSTFile = objFile

Outlook.Application.Session.AddStore (objPSTFile.Path)

End If

Next

If objFolder.SubFolders.Count > 0 Then

For Each objSubFolder In objFolder.SubFolders

If ((objSubFolder.Attributes And 2) = 0) And ((objSubFolder.Attributes And 4) = 0) Then

LoopFolders (objSubFolder.Path)

End If

Next

End If

End Sub

WIN7藍底白字當機 0xc0000185 There was error with disk hardware

有一台acer win7電腦，三不五時會出現藍底白字的當機。

把c:\windows裡的MEMORY.DMP檔打開來看，有看到一些關鍵字:

ERROR_CODE: (NTSTATUS) 0xc0000185 - I/O    m   i @   I/O    ~ C

DISK_HARDWARE_ERROR: There was error with disk hardware

MODULE_NAME: ataport

IMAGE_NAME:  ataport.SYS

上網查了一下，好像跟硬碟的連線有關，解決方法大概就是說更新驅動程式或chkdsk，所以就來做chkdsk。

看來是硬碟快壞了，檢查超久，而且有顯示windows replaced bad clusters的相關訊息，看來要趕快換硬碟了。

outlook2010 會議邀請內容都是亂碼

 一台新的win10上面有outlook2010，每次收到會議邀請時，內容都很像亂碼，但其實仔細看都是原始碼，不管誰寄來的邀請都是如此，所以判斷是本機的問題。

重設顯示檔，換新的pst，都一樣，最後就直接對office進行修復~好了，就這麼簡單解決掉問題。

WIN10 電腦 BitLocker 正在加密

 最近買了DELL 筆電，在設定時突然發現磁碟有用BitLocker加密了，C跟D槽都是，因為這功能平常也都沒在用，所以就想要把它關了，但在BitLocker的設定介面裡，是沒開啟的，突然不知怎麼讓它們不要加密。

後來查到是用 manage-bde -off x: 就可以了，x是指你要關閉加密功能的磁區。

下圖可以看到，D槽的加密已關閉了，C槽則是還沒關閉的狀態。

沒資料的話，會一下就解密完成，但如果有資料，就要等了。